Store Policy
Noire Eyewear Official Store
1. Order & Payment
-
All orders are received via our website via a secure payment infrastructure.
-
Our payment options: credit card, debit card and secure digital wallet systems.
-
After your order, you will be sent a confirmation email.
2. Shipping & Delivery
-
Your orders will be carefully prepared and shipped within 1-3 business days.
-
Delivery time may take 3-7 business days depending on your location.
-
We kindly ask for your understanding for any delays that may occur during the shipping process.
3. Returns & Exchanges
-
You can return your products for a refund or exchange within 30 days from the delivery date.
-
Products must be in their original packaging, unused and undamaged.
-
Returns/exchanges are not accepted for personalized or damaged products.
-
Return shipping costs are the responsibility of the customer.
4. Product Quality & Warranty
-
All our products have undergone quality control and are produced in accordance with high standards.
-
In case of any manufacturing defect, the product will be replaced free of charge under warranty.
-
The warranty period is 12 months from the date of purchase.
5. Privacy & Security
-
Your customer information will never be shared with third parties.
-
Your payment information is protected by encryption with an SSL certificate.
-
Noiré Eyewear values your privacy and security.
6. Communication
You can contact us for any questions, comments and support requests:
📧 nurullah.coskun@outlook.com
📞 +90 555 000 00 00